Questions about customer success automation

How can Orbitype help me reduce customer churn?

Orbitype lets you set up automated retention workflows, monitor customer health scores and trigger proactive outreach at risk moments. This way, you keep customers engaged and loyal before they even think about leaving.

Can I automate customer support tickets and onboarding?

Absolutely. Orbitype automates ticket creation, assignment and follow-up. You can also trigger onboarding sequences for new customers, so everyone feels welcome and supported from day one.

How does AI-powered support work in Orbitype?

Orbitype’s AI-agents can answer common questions, suggest knowledge base articles and escalate issues automatically. This reduces response times and frees up your team to focus on complex cases.